Documentation
GameLedger Docs
Practical, step-by-step guides for running your café on GameLedger. Find the task you are working on and follow along.
Start here
- Create your account and finish setupSign up, answer the setup wizard about you and your café, and work through the dashboard checklist until you have a booking link to share.
- Bookable in 10 minutesAfter setup, fill in your café from Google, add offerings from a starting point, and check exactly what guests can book.
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Get started
- Create your account and finish setupFor ownersSign up, answer the setup wizard about you and your café, and work through the dashboard checklist until you have a booking link to share.
- Bookable in 10 minutesFor ownersAfter setup, fill in your café from Google, add offerings from a starting point, and check exactly what guests can book.
Run a shift
- The Dashboard During ServiceFor staffWhat needs you right now, who is arriving next and where to seat them, and the jobs that can wait until it is quiet, all on one page.
- Run Tonight From Your PhoneFor staffMark parties arrived, seat them and finish their visit with one tap each from the Tonight screen, and let guests check themselves in.
- The Sessions pageFor staffSee every table that is playing or still choosing, hand a table a game, keep a food and drink tab, answer help requests and end a session when the party leaves.
- Games to Set AsideFor staffPull the games guests reserved before they arrive, tick each one off, and see early when a reserved copy is not free.
- Table Help AlertsFor staffFind out when a table asks for help or more time, answer from the banner, and turn on a chime or desktop notification.
Bookings and guests
- Managing bookingsFor staffFind a booking, add one for a guest who phoned, move or lengthen it, check the party in and finish or cancel it from the Bookings page.
- The waitlistFor staffSee who joined the waitlist for a fully booked day, email a guest when a table opens, turn an entry into a booking, or take someone off the list.
- When guests can bookFor ownersSet your weekly hours and how often bookings start, close for holidays and special dates, choose how far ahead guests can book, and pause online bookings.
- Booking lengths, buffers and large partiesFor ownersChoose how long guests can book for, keep tables free between bookings, and let a party too big for one table book up to four tables together.
- Emails your guests getFor ownersEvery email GameLedger sends your guests, when each goes out and what it says, which ones you can turn off, how guests stop reminders, and how to check what was sent for a booking.
- Your customer listFor ownersSee every guest who has booked with an email address, how often they come, and their booking history. Keep private notes for your team and export the list.
Tables and floor plan
- Build your floor planFor ownersAdd your tables with their real sizes, group them into zones and lay them out on a map drawn to scale. Keep floor plans for events, dates or days of the week, take a table out of service, and see how each change affects what guests can book.
- Table QR codesFor ownersPrint a QR code for each table and put it out. Guests scan it to start a session, find a game and ask for help, and your team sees each table in Sessions.
- Send the right groups to the right tablesFor ownersTag tables such as "Back room", ask guests a yes/no question or link a game, and GameLedger seats each party at a matching table when one is free.
Game library
- Build your game libraryFor ownersAdd games one at a time from BoardGameGeek or by hand, keep copies, condition and missing pieces up to date, and take a game away from guests when you need to.
- Import your games from a spreadsheetFor ownersAdd your whole collection at once from a spreadsheet or a BoardGameGeek export: the Title column every file needs, what each other column does, and how BoardGameGeek fills in the rest.
- Your Public Games PageFor ownersPublish your game library as a searchable web page, make it look like your café, and share the link. The page is off until you turn it on.
- Set up Find a GameFor ownersGet Recommend me a game suggesting the right games: check your library, set what each answer means, choose the tags behind each vibe, and add your own questions.
Feedback and analytics
- Guest feedback and reviewsFor ownersHow guests rate their visit and their game, how to read and reply to feedback, and how to send happy guests to Google for a public review.
- Read your analyticsFor ownersWhat every number on Analytics counts: revenue, covers, no-shows, how busy each hour gets, returning guests, and which games get played.
Team and settings
- Team and permissionsFor ownersInvite staff and admins by email, choose what each person can see and change, and take access away when someone leaves.
- Setting Up Your Booking TypesFor ownersAdd a second booking type, such as a game night with its own hours or seat count, and set each rule to match Standard or differ.
- Your venue page and brandingFor ownersSet the name, logo, cover photo, colors, address and welcome note guests see on your venue page and booking page, and let guests ask for a rules teach.
- Ask or Search SettingsFor ownersType what you want to change in your own words and jump straight to the setting, or ask why something happens and get an answer from your own settings.
- Table Help OptionsFor ownersChoose what guests can ask for when they tap Need a hand? at their table: turn options off, add your own and change the order.
- Your account, your data and closing your venueFor ownersChange your display name and password, sign out, download your bookings, customers and games, and find out how to close your venue.
Help
- Why can't guests book?For ownersStart from what your guest sees on your booking page, confirm the cause in your admin, and change the setting that fixes it.
- Manage your bookingFor guestsFor guests: find your booking, reserve a game, change the date or time, pay, check in when you arrive, share it with your group, or cancel.
More resources
Can't find it? Email support@gameledger.io.